The Best Restoration Business Software Tools in 2024

As the restoration industry continues to evolve, leveraging the right technology can significantly enhance operational efficiency, customer satisfaction, and overall business growth.

Restoration businesses, which often deal with urgent customer needs due to water, fire, or storm damage, require software that can handle job scheduling, project management, customer communications, and more.

Here’s a roundup of the best restoration business software tools for 2024, each chosen for its ability to meet the specific needs of this dynamic industry.

1. DASH by Next Gear Solutions

Overview: DASH is a comprehensive cloud-based software solution designed specifically for restoration and reconstruction companies. It streamlines operations by integrating job management, equipment tracking, and customer communication in one platform. This software helps businesses manage everything from initial client calls to final billing.

Key Features:

  • Real-time job tracking
  • Mobile app for field updates
  • Integrated CRM for managing customer interactions

Review: Users appreciate DASH for its robust feature set that addresses the full spectrum of restoration project needs. Its mobile app is particularly praised for enabling field technicians to update job status on the go. Some users, however, feel that the interface could be more intuitive.

2. iRestore

Overview: iRestore is designed by restoration professionals and offers a user-friendly experience tailored for small to mid-sized restoration companies. It provides effective solutions for client management, equipment tracking, and employee coordination.

Key Features:

  • iOS app for on-site management
  • GPS tracking for equipment and vehicles
  • Comprehensive client and job management tools

Review: Users of iRestore love its ease of use and the specific focus on restoration services. The iOS app is a hit among technicians for its simplicity and effectiveness in field operations. The primary limitation noted is its current unavailability on Android devices.

3. Jobber

Overview: While Jobber is not exclusive to the restoration industry, its versatility makes it a valuable tool for businesses looking to manage scheduling, invoicing, and customer details seamlessly. Its broad application is perfect for companies that also engage in maintenance or regular service contracts.

Key Features:

  • Client hub for self-service appointments and payments
  • Automated quoting and invoicing
  • Efficient scheduling and dispatching tools

Review: Jobber is commended for its general contractor features that adapt well to the restoration business. Its automated processes reduce administrative workload, allowing businesses to focus more on operational efficiency. However, some users desire deeper customization options for industry-specific tasks.

4. MICA Software

Overview: MICA is another industry-specific tool that offers a comprehensive suite for mitigation and restoration companies. It specializes in water mitigation, allowing users to capture and store detailed moisture readings and create drying logs.

Key Features:

  • Moisture mapping for effective water damage restoration
  • Integration with insurance claims systems
  • Mobile and web-based platforms for accessibility

Review: The software is highly praised for its moisture mapping capabilities and detailed reporting, which are essential for water damage restoration. MICA’s integration with insurance systems also streamlines the claims process. Some users note a learning curve in fully utilizing all available features.

5. Restoration Manager

Overview: Restoration Manager is ideal for larger restoration firms looking for a robust solution to manage multiple projects and teams efficiently. It offers tools for job tracking, employee management, and client communication, ensuring comprehensive oversight of business operations.

Key Features:

  • In-depth project management tools
  • Employee scheduling and tracking
  • Customizable reports and analytics

Review: The platform is recognized for its strong project management capabilities and the ability to scale up with a business. However, it may be more complex and costly than what smaller businesses require.


Selecting the right software for a restoration business in 2024 involves understanding specific business needs and the software’s ability to meet these requirements. The above tools offer a range of functionalities that cater to different sizes and types of restoration businesses, from handling urgent water damage jobs to managing ongoing customer relationships.

Each tool provides unique strengths, and the best choice will depend on the specific operational needs and growth objectives of the business.